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With the ever-changing situation surrounding COVID-19, we at EZ Concept® understand the effects and uncertainties this is having on Australian businesses, including our own. We are closely monitoring the situation and we have put in place measures to ensure the protection of all our stakeholders.
Despite the challenges that we are all facing in the near future, EZ Concept is committed to providing the best quality service to our clients and want to let you know that we are doing everything we can to ensure our company remains functioning at the level expected of us.
We understand the current situation is constantly changing, so we wanted to let you know a few ways EZ Concept is serving our customers:
EZ Concept products are manufactured in the UK using quality Steel, so rest assured we can supply your order at this time.
Site visit capability:
We are happy to conduct virtual site visits via video conferencing programs such as Zoom.
Visiting EZ Concept/Studco:
As our team are practicing social distancing or working from home, we are limiting meetings on-site and ask that you kindly call us prior to coming to visit Studco®. Please note, we can arrange meetings via phone or video conference.
Our amazing Sales Support team is working diligently from their remote offices and are ready to help you with your product enquiries, quotes, and orders!
Customer pickups and delivery made easy:
- Dedicated pick up zones at all Studco sites nationally for contactless loading.
- No exchange of paperwork – a name and company details will be verbally communicated.
- Driver waiting areas expanded to create appropriate social distancing.
- Contactless entry to driver waiting areas and pick up zones.
- Extended pick-up times upon request.
- Extended delivery times upon request.